Beer & Wine Department Associate

Location: Brevard, NC

Classification: Non-Exempt, Hourly

Supervisor: Store Manager

Last Revised: 06/05/2020

Job Description

Summary : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Essential Duties and Responsibilities :

    • Responsible for representing Food Matters Market with professionalism and integrity

    • Adhere to Standard Operating Procedures

    • Provide excellent customer service, answer customer questions and potential complaints

    • Meet and exceed financial goals

    • Responsible for maintaining a customer-friendly, clean, organized and safe work environment

    • Follow proper safety guidelines

    • Condition (fronting) product, shelves, and displays at the beginning and end of shift

    • Order, receive and stock deliveries in a timely manner

    • Communicate with vendors about new/seasonal items and their availability

    • Take special orders when necessary

    • Check and respond to emails promptly

    • Check monthly sales and promotions

    • Put up, make if necessary and maintain shelf labels and signs

    • Maintain an attractive sales floor by implementing monthly merchandising program/set up of end caps and other special displays

    • Accurately record and report credits, transfers, markdowns and shrink/or losses

    • Rotate product and check for expiration dates

    • Assist in inventory

    • Support overall store operations and any other duties assigned by Store manager


Education, Credentials, Certification, and/or Experience:

  • 1-2 years minimum experience in retail and/or customer service position

  • Willing to consider other education and/or experience, which provide the applicant the ability to perform essential skills and responsibilities

Knowledge, Skills, Abilities: 

  • Strong communication skills and ability to lead people in a positive and professional manner

  • Strong organizational, time management and multitasking skills

  • Strong working knowledge of common Beer types and Wine varietals

  • Commitment to quality customer service

  • Willingness to work flexible schedule, including nights, weekends, and Holidays

  • Willingness to be open, to learn and to take on new responsibilities

  • Knowledge of Microsoft Office programs and the ability to learn WebOffice System

  • Work in fast-paced environment, while ensuring customer service

  • Treat people fairly, consistently, and with respect

  • Lift up to 50 pounds/if, more have another team member assist in lifting an item

  • Bend, reach, stoop, kneel and squat, push, pull and move heavy loads

  • Stand and be on one's feet for the majority of workday

  • Comfortably and safely use sharp cutting instruments

  • Be exposed to food ingredients and cleaning agents


Working Environment:

This position is exposed to dust, noise, and temperature extremes. There are possible equipment movement hazards; electrical shock, and exposure to chemicals and solvents. This is a fast-paced work environment.

Physical Demands:

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to physically perform light work exerting up to 50 pounds of force occasionally.

  • Visual requirements include clarity of vision at a distance of fewer than 20 inches and more than 20 feet with or without correction, depth perception, and field of vision.

  • The following physical activities are necessary to perform this job: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing and repetitive motions.

Come shop with us!


Brevard, NC
1 Market St, Brevard, NC 28712
(828) 885-3663

Morganton, NC

210 Avery Ave, Morganton, NC 28655

(828) 475-7492

© 2020 by Food Matters Market, LLC.